Efficiency & Cost Management
Issue
Efficiency and cost management are on the top of the financial services executive agenda as companies strived to maximize profits, or minimise losses, in the face of increasingly squeezed margins. Driving out further efficiencies has remained key even during the current period of growth.
Significant improvements in efficiency have, and continue to be, generated by outsourcing as well as restructuring programs. However, many more financial services companies have created extra challenges for themselves as these activities have impacted on customer experience, the clarity of customer propositions and scalability.
Impacts include:
Issue
Efficiency and cost management are on the top of the financial services executive agenda as companies strived to maximize profits, or minimise losses, in the face of increasingly squeezed margins. Driving out further efficiencies has remained key even during the current period of growth.
Significant improvements in efficiency have, and continue to be, generated by outsourcing as well as restructuring programs. However, many more financial services companies have created extra challenges for themselves as these activities have impacted on customer experience, the clarity of customer propositions and scalability.
Impacts include:
- Operational re-alignment has generated significant efficiencies for many
- Outsourcing has proved popular for an increasing number of middle and back office functions
- The decision to outsource must also embrace non-cost related factors such as robust operational processes and client experience, in order to drive out the maximum benefit.
- Cost/Benefit Analysis
- Value chain analysis
- Outsourcing
- Global Transfer pricing
- Indirect Tax
- International Executive Services
